The Preserve at Palm Aire

The Preserve at Palm Aire is a Florida AHCA-licensed assisted living facility at 3701 W McNab Rd, Pompano Beach (Broward County), licensed for 190 residents under license #7693. Its AHCA profile lists Creole, English, French, Sign Language among languages spoken and direct 24hr nurse availability.

License + contact information

Operator website on the AHCA record: www.arborcompany.com

Is The Preserve at Palm Aire licensed in Florida?

Yes. The Preserve at Palm Aire holds Florida AHCA assisted living license #7693, listed as active as of October 24, 2026, for 190 residents at 3701 W McNab Rd in Pompano Beach.

How long has The Preserve at Palm Aire been licensed?

The Preserve at Palm Aire was first licensed by AHCA on March 18, 2013, about 13 years ago, and the record shows 1 change of ownership, the latest effective May 17, 2013.

What care levels is The Preserve at Palm Aire licensed for?

The Preserve at Palm Aire holds a standard Florida ALF license. It also reports a Memory Care program to AHCA.

For a parent with dementia, the Florida rule is F.S. 429.178. A facility that advertises Alzheimer's care must keep an awake staff member on duty at all hours once it has 17 or more residents, run activities for cognitively impaired residents, and train staff under F.S. 430.5025. Ask to see the memory care area in the evening, not only on the daytime tour.

What did recent AHCA inspections find at The Preserve at Palm Aire?

AHCA's inspection page for The Preserve at Palm Aire lists 9 recent visits, August 6, 2021 to September 9, 2026, with 5 cited deficiencies (4 Class 3); 5 of those visits found none.

None of these citations is Class I or II, the classes F.S. 408.813 reserves for conditions that directly threaten residents. Class III and IV items are usually records, training or physical-plant issues with a correction deadline.

Full reports: AHCA inspection reports for The Preserve at Palm Aire.

Has The Preserve at Palm Aire been fined or sanctioned by AHCA?

Yes. The AHCA profile lists 4 administrative actions for The Preserve at Palm Aire, including 4 fines totaling $7,250; none was initiated in the last three years.

Florida sets ALF fines by class: $5,000 to $10,000 per Class I violation, $1,000 to $5,000 per Class II, $500 to $1,000 per Class III and $100 to $200 per Class IV (F.S. 429.19). Check whether the fines fall before or after the current owner took over.

What services does The Preserve at Palm Aire report to AHCA?

On its AHCA profile, The Preserve at Palm Aire reports special programs: memory care; languages spoken: Creole, English, French, Sign Language, Spanish; nurse availability: direct 24hr.

These are the facility's own entries on its state profile, not AHCA findings, so confirm each one on the tour.

How does The Preserve at Palm Aire compare with other Broward County assisted living?

The Preserve at Palm Aire is one of 13 open AHCA assisted living licenses with a Pompano Beach address and the 2nd largest by licensed beds; 2 of those 13 are small homes licensed for six or fewer residents.

Other large Broward County communities with full profiles: John Knox Village of Florida (Pompano Beach, 64 beds), The Palace at Weston (Weston, 352 beds), Forest Trace Senior Living (Lauderhill, 262 beds), Belmont Village Fort Lauderdale (Fort Lauderdale, 244 beds). Compare them on the same three points: license status, the last two AHCA inspections, and whether the care level you need is licensed on site.

For the local picture, see assisted living in Fort Lauderdale and memory care in Fort Lauderdale, or the full Broward County list.

How much does The Preserve at Palm Aire cost?

Rates at The Preserve at Palm Aire come from the community, not the state; AHCA records carry no prices. For scale, CareScout's 2025 Florida median for a private one-bedroom in assisted living is $66,000 a year, roughly $5,500 a month.

The AHCA profile lists no Medicaid program, so plan on private pay, long-term care insurance or VA benefits. Florida's Statewide Medicaid Managed Care Long-Term Care program (SMMC LTC) can pay for services in an assisted living facility that contracts with the resident's plan, but not for room and board; see the SMMC LTC guide. Ask for the written fee schedule, any level-of-care fees, and how much notice the community gives before a rate increase.

What should I ask on a tour of The Preserve at Palm Aire?

Ask for the license holder, overnight staffing and the latest AHCA inspection first; those three answers tell you more about The Preserve at Palm Aire than the model apartment does.

1. Who holds AHCA license #7693 today, and who manages the building day to day?
2. How many awake staff are on each floor overnight, and how many residents does each aide cover?
3. Is a nurse on site, on call or by contract, and what can they do under this license?
4. What changed after the September 9, 2026 AHCA complaint inspection?
5. Can you walk me through the fine initiated September 14, 2021?
6. How is the memory care area secured, and how were staff trained under Florida's dementia rule?
7. What triggers a move-out, and how much written notice will we get?
8. Which staff speak Spanish and Creole on every shift?

Who do I contact with a concern about care at The Preserve at Palm Aire?

Start with The Preserve at Palm Aire's administrator and put the concern in writing. If it isn't resolved, Florida's Long-Term Care Ombudsman Program (1-888-831-0404) advocates for residents at no cost, and AHCA takes complaints about licensing rules and can inspect.

For help with benefits, Medicaid screening or caregiver support, the Elder Helpline at 1-800-963-5337 connects to the local Area Agency on Aging. Suspected abuse, neglect or exploitation should be reported to the Florida Abuse Hotline at 1-800-962-2873. Our AHCA complaint guide walks through what to write and what happens next.